How To Initiate A Refund:
Nucentix offers a 60-day money back guarantee. If at any point you decide it’s not the right product for you, just send us the empty bottle(s) and we’ll refund you to the last penny, no questions asked.
Here’s exactly what to do:
Contact the Nucentix Customer Support team via phone at 1-855-208-9453
• Monday - Friday: 7:00am - 5:30pm PST
• Saturday & Sunday: 8:00am - 4:30 pm PST
or via email at support@firstname.lastname@example.org
Please provide the following information: First Name, Last Name, Email and Phone used to place the order, Shipping Address, Shipping City, State, and Zip code, Order Number, Items that you wish to return, and quantity of items.
You will receive a reply within 24-48 business hours Monday through Friday between the hours of 7:00 am and 5:30 pm Pacific Standard Time. We will gladly provide you the return address for the specific product you purchased. This is an easy and effortless process.
Return all empty bottles, along with the original order invoice that you received, and the confirmation number (RMA) you have been assigned.
It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive returned product within 60 days of when you received your order for the refund to be valid.
You will receive a reply within 24-48 business hours Monday through Friday between the hours of 7:00 am and 5:30 pm Pacific Standard Time.
The return address for GS-85 and KETO-X3 is.
19655 E 35th Dr #100
Aurora, CO 80011
The return address for KETO-GMY is.
51 Technology Park Rd
Sturbridge, MA 01566
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning any Nucentix product without complying with our policy will, unfortunately, deem your transaction non-refundable.
After complying with the steps above, we will initial your refund within 48 hours but please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.